you make your appointment.....
At the time you book your
appointment, tell us what condition you're coming in to have us treat, so we
know how to book you. Some problems require we put you in certain rooms,
book for certain lengths of time, or have certain special equipment available.
Letting us know your problem
ahead of time allows us to plan your visit more efficiently.
should I bring with me for my first visit?
Services Plan (MSP) Care Card. A portion of your visit may
be insured by MSP.
insured by a third party like Workman's Compensation (WCB), the Insurance
Corporation of British Columbia (ICBC), the Department of Veterans Affairs
(DVA), the Royal Canadian Mounted Police (RCMP), Indian Affairs, or some
other agency, bring in any appropriate insurance/status cards, identity
numbers, forms, as well as the 3rd party's address, phone number, and
A list of all medications you
4. A list of any allergies to
medication you may have.
what has been previously done makes good sense to avoid
unnecessary duplication, providing savings of time and money. So if
your referring physician has given you a letter for Dr. Schumacher to
read, bring them with you at the time of your examination.
Copies of medical records are usually not required, but sometimes a
previous operative note is helpful to explain details of what has
been done in the past.
possible, hand carry to our office any X-rays, CT, MRI, EMG's, blood
work results, or anything else that will aid us in helping you
in your first visit. Please note that hospitals, radiographic
or blood work clinics, or other doctor's offices cannot be relied upon to
send us your materials on your behalf. But if you bring these
materials, they will certainly arrive with you. Dr. Schumacher
prefers to review these materials with you in your presence.
If the patient is under age,
a parent or guardian able to make health decisions should be present at
the time of examination.
Bring a translator, if
needed. There are times when someone has to explain a symptom
or a treatment. Someone you trust, who knows how you feel and can explain
your needs and thoughts is the best person to accompany you if there may
be a language difficulty. Dr. Schumacher speaks English
fluently and reasonable Spanish. He cannot do justice to your
problem in any other language.
Whenever possible, please
leave other children
with a relative or friend. We do not have
facilities to care for families or young children. Young ones tire out
quickly and may not allow us to concentrate on your problem. They may not
be overly comfortable in an examining room or just visiting the doctor.
Leave cell phones and pagers
wear a brace, orthosis, or other supportive device, please bring it
with you on your visit to show Dr. Schumacher. It may also be a
good idea to bring the shoes you typically wear.
have native status, please let us know on your first visit, and bring your
Native Affairs information--your status card, your band number, band
address and phone number, and your worker's name.
If you have status with the
Ministry of Social Services (MSSH), please let us know ahead of
If this is a Workmen's
Compensation (WCB), ICBC or DVA claim, let us know ahead of
time, and bring the following with you:
Date and history of your
b) Your employer's name, address, phone and fax numbers.
c) Your WCB, ICBC, or DVA claim numbers.
should I wear?
something loose and comfortable. For any examination of a
biomechanical problem (abnormalities in how you walk), shorts are helpful.
wearing pants that are tight around the ankle.
wearing pantyhose and long socks, as they're a bother to get off and on.
long underwear, as it, too, makes examination more difficult.
using any cream on your feet for a couple days before the examination.
should I arrive?
patients have some paperwork to fill out before their visit, and we
may have to process insurance paperwork, so try to arrive 10-15 minutes
before your visit.
is the parking?
Parking is not
usually a problem at our
offices. Still, try to arrive early
enough where you can still be on time if you have to wait for a
parking spot or if you have to park a little ways from the building.
How long will I have to wait?
Schumacher doesn't like to be kept waiting unnecessarily in a doctor's office
any more than you do. So we pride ourselves being on time.
While unexpected emergencies
can, from time to time, take up more time than we expect, we believe an
office that regularly runs behind schedule is not organized or managed
correctly. We are
on time, and are rarely more than than ten minutes late.
you value being seen when you're actually scheduled for an appointment, please
help us stay on schedule by arriving for
your visit on time.
long will the visit take?
problems are quicker than others, allow a minimum of
30 minutes for an initial
visit, but it may take longer, depending upon your problem.
are usually quicker. Allow extra time if there is consideration of surgery,
work issues or lots of test results. Scheduling tests or procedures takes more
time than you think.
Visits after a
surgery are usually very straight forward, requiring only supervision of
rehabilitation and return to work.
many visits will my problem require?
based on your problem and your response to treatment. Only rarely will
one visit completely solve a problem. More often than not at the first
visit a problem is identified, evaluated and tests are ordered. During
subsequent visits, we will discuss the test results and actions needed to cure
does Dr. Schumacher want to know my past medical history?
Dr. Schumacher wants to know your past medical history
because it may be a contributing factor of your presenting problem. This
information is also vital to the selection of treatment options that both you
and Dr. Schumacher choose. In order for Dr. Schumacher to better understand
and properly treat your problem, a complete medication list with dosage as
well as direction is needed to prevent a possibly harmful drug interaction.
does Dr. Schumacher need to see both feet at the initial exam?
When a new patient comes into our office, both feet
are usually examined for comparative analysis. It is mandatory for Diabetics
to have both feet inspected due to systemic manifestations caused by their
disease. Comparison of both feet also helps indicate the amount of redness or
swelling the symptomatic foot is experiencing.
If you are considering surgery.......
your family doctor if you are
in good enough health for surgery.
need some blood tests.
need crutches or therapy instructions.
need to ask about your medications.
need to be driven home and accompanied by someone.
If you need a refill on
or your pharmacist may call to renew a prescription when needed.
In order for
us to do this, please include the patient's full name, the exact
name of the drug you wish refilled, as well as the name and phone number for
will be reviewed by the doctor and may be changed to fit a new situation.
It is our policy not to write long-term medications, which are best monitored
by your family physician. Narcotics and controlled substance, too,
should be ordered and monitored by your family physician.
Regarding Insurance and
Disability Forms, Medical-Legal letters and reports......
We will fill
out insurance, disability and other forms when needed. We ask that you fill
out your part completely and provide the correct address and dates. We will do
our part. In most cases, there will be a charge for this service or
for copies of records.